TURKISH AIRLINES TECHNIC INC. COMMUNICATION FORM

The principles regarding the processing of your personal data under possession of Turkish Airlines Technic Inc. (“Company”) located in “Sanayi Mahallesi, Havaalanı İç Yolu Caddesi, Sabiha Gökçen Havalimanı E Kapısı No:3, Pendik/İstanbul” within the scope of Personal Data Protection Law (“Law”) are specified below:

1. Purpose of Personal Data Processing

Your personal data in the category of identity and communication is collected as a result of the application that you have made through our "Contact Form" service on our website. Your information transferred by you with the Communication Form are processed in order to carry out the customer service activities, in particular providing information, receiving your wishes and suggestions and collecting complaints and to include to the customer relations system in order to provide you a better service.

1. Places Where the Processed Data is Transferred and Purpose of Transfer

The purpose of personal data processing and purpose of data transfer show parallelism. Our Company may able to share the personal data collected with the institutions and organizations with which it collaborates in order to carry out its activities and public authorities and relevant business partners upon request.

1. Collection Method of Personal Data and Legal Reason

Your personal data collected in order for you to benefit from the service we offer through the "Contact Form" zone on our website is collected though form you have filled.

Your personal data is processed in accordance with the below mentioned legal reason:

• Data processing is required for legitimate interests of the Company provided that it does not harm your fundamental rights and freedoms in accordance with the provision of Article 5/2 (f) of PDPL (Personal Data Protection Law).

 

1. Ways of Application to Data Controller and Your Rights

 

You may have right a) to learn whether your personal data was processed or not, b) to request information if data was processed, c) to learn the purpose of processing and whether it was used in accordance with its purpose or not, d) to learn the parties to which it was transferred at home and abroad, e) to request correction if it was processed incompletely / incorrectly, f) to request deletion / destruction pursuant to the conditions stipulated in Article 7, g) to request notifying of the transactions made to the third parties to whom it was transferred in accordance with the above-mentioned (e) and (f) sub paragraphs, h) to object to the emergence of a result against you due to the analysis exclusively by automated systems and i) to request indemnifying of the loss due to unlawful processing by applying to our Company in accordance with Article 11 of the Law.

 

You may transmit your information and application requests regarding your above-mentioned rights to our Company in accordance with Communiqué on Principles and Procedures for the Request to Data Controller. You may also direct your applications to us by sending to “Sanayi Mahallesi, Havaalanı İç Yolu Caddesi, Sabiha Gökçen Havalimanı E Kapısı No: 3, Pendik/İstanbul”.

 

Our Company concludes your requests as the first request is free of charge as soon as possible and within thirty days at the latest according to the nature of the request. However, a fee may be charged in the case of subsequent requests on the same subject or if the transaction requires a separate fee upon the first request. Our company may put the request into process by accepting or may reject the request in written form by explaining the reason.

 

In cases where the application made by following the above-mentioned procedure is rejected, the reply given is insufficient, or the application is not replied in due time; there is a right to make a complaint to the Personal Data Protection Board (“Board”) within thirty days from notification date of the reply and sixty days from the date of application in any case. However, any complaint cannot be made without exhausting the application way.

 

The Board makes necessary examination ex officio on the issues falling into its area responsibility upon the complaint or in case of alleged violation. Upon the compliant, the Board examines the request and gives a reply to the relevant parties. If no reply is given within sixty days from the date of complaint, the request is deemed as rejected. In case of the existence of the violation is understood as a result of examination made ex officio or upon complaint the Board serves notice to the relevant persons by deciding elimination of the unlawful violations detected by the data controller. This decision is implemented without delay from the notification and within thirty days at the latest. The Board may decide to stop the processing of data or the transfer of data abroad in case of irrecoverable or impossible damage and in case of a clear violation of the law.

 

We state that your personal data is protected under possession of our Company sensitively and we thank you for the trust that you have placed to us.